Welcome to Bundle Stacks, where we are committed to delivering exceptional value through our innovative AI-driven insights platform. We aim to ensure that every customer is completely satisfied with our services. We understand the importance of flexibility and assurance when purchasing a tool or service, so we’ve established a clear and straightforward refund policy for our users.

1. Cooling Off Period

We offer a 14-day cooling-off period for our monthly and annual rolling contracts. This means that from the day you initiate your subscription, you have 14 days to evaluate Bundle Stacks to see if it meets your needs. If, during this period, you decide that Bundle Stacks isn’t right for you, we will offer you a full refund of your initial subscription fee to your original payment method.

2. How to Request a Refund

To request a refund, please follow these steps:

• Contact our support team via email at support@getbundle.co.uk within the 14-day cooling-off period.
• Include your order number, company name, email address and the reason for the refund request in your email. While providing a reason is not mandatory, we appreciate your feedback as it helps us improve our services.
• Our team will review your request and contact you to process the refund.

3. Processing Refunds

Once your refund request is approved, the refund will be processed through our payment partner, Paddle.net. Please note:

• Depending on your bank or credit card issuer, refunds typically appear in your account in 5-10 business days.
• Refunds will be issued using the original method of payment.

4. After the Cooling Off Period

We do not typically offer refunds after the 14-day cooling-off period. We encourage our customers to thoroughly evaluate Bundle Stacks during this period to ensure it meets their needs. However, we understand that exceptional circumstances may occur. Please contact our support team to discuss your case if your situation warrants special consideration.

5. Annual Contracts

For customers who have chosen an annual contract, the 14-day cooling-off period also applies. After this period, if you decide to cancel your subscription before the end of the contracted term, please be aware that refunds for the remaining months are not typically provided. We recommend the annual contract for users confident in their long-term use of Bundle Stacks to benefit from our discounted rates.

6. Contact Us

Your satisfaction is our top priority. If you have any questions or concerns about our refund policy or need assistance with your subscription, please don’t hesitate to contact us at support@getbundle.co.uk.

Thank you for choosing Bundle Stacks. We’re excited to have you onboard and look forward to supporting your success.